Therapeutic Mentor

Pioneer Center for Human Services
Job Description

The function of a Therapeutic Mentor is to provide clients with the services and support necessary to assist the client in achieving and maintaining rehabilitative, resiliency and recovery goals. The Therapeutic Mentor facilitates skill building, identification and use of natural support, and use of community resources.


Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements

Complete individual treatment plans and associated assessments.

Meet or exceed billing standards while providing quality care to clients under Rule 132 guidelines.

Provide therapeutic mentoring services to clients on a weekly basis, based on the treatment plan.

Maintain contact with therapists 2-4 times monthly and program manager as needed.

Complete documentation in accordance with Rule 132 standards.

Attend required supervisions, meetings and trainings.

Work independently while scheduling appointments and meeting with clients/families.

Schedules meetings with clients and legal guardian (if applicable) to inform them of progress in treatment.

Develop and maintain healthy relationships with clients and their families.

Prepare accurate and timely records, understanding the importance and necessity for both client care and administrative responsibilities.

Performs all other duties as assigned by Supervisor.

Regular, reliable, predictable attendance.

Competency Statement(s)

Accountability & Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Manages own time, priorities, and resources to achieve goals.

Adaptability and Flexibility - Adapts to changing business needs, conditions, and work responsibilities.

Confidentiality - This position requires the ability to maintain strict confidentiality, including, but not limited to financial and agency information pertaining to Pioneer stakeholders.

Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of workplace challenges. Resolves difficult or complicated challenges.

Decision Making & Judgment - Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions.

Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Builds and maintains client and customer satisfaction (internal and external) with the services offered by the agency.

Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.





Meet MHP requirements per Rule 132: Bachelor’s degree in human services or related field, Bachelor’s degree in any other field with two years of supervised clinical experience, or High School diploma or GED and 5 years supervised clinical experience in mental health or human services



1 plus years of experience in Job related field preferred


Computer Skills:

Evolv, Microsoft Office, Word, Excel, Powerpoint, Outlook


Certifications &

Must have and maintain a valid driver's license.


Other Requirements:

Must be able to meet agency driver safety requirement of carrying personal vehicle insurance with the following limits:
$100,000 bodily injury, each person
$300,000 bodily injury, each accident
$100,000 property damage

Ability to use Phone, Fax, Copier, and file required.

Contact Information

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